SUpport

When reaching out to Support, please be as Descriptive as Possible.

World-Class 24/7 Support
Committed to Your Success

Chae-dam provides around-the-clock support and customized to deliver the best customer experience. Our highly experienced customer service professionals deliver proactive, real-time professional services 24/7. This increases your stability, efficiency, and effectiveness. If you have a question, we have an answer.

Award-winning Customer Service

LCD is a recognized leader in customer satisfaction. LCD support professionals carry customer satisfaction certifications with several years of highly trained experience. Along with our support portal, we deliver a comprehensive set of resources to ensure mutual success.

Before Reaching Out to Support

Please Do Your Diligence before reaching out to support to solve the issue.

Issues with Passwords upon Sign-up: Everyone creates an account, user name and password during the sign-up phase. On occasion, passwords are sent via email. If You don't receive your password, check your spam mail. Not received, wait a little for propagation. If still not received, please reach out.

Video Issues: If by chance videos are not playing or loading slowly, please refresh your page. If the problem persist, restart your device.

Login Issues: You cannot access your account, please reach out.